About REFUND & RECLAMATION.

REFUND
The possibility of terminating the contract is not possible when purchasing software or audio and video media files on a rigid medium and if the consumer has opened a security seal, as well as if the buyer has obtained a digital files of an software, video, audio or other media file.

 

 

ORDER CANCELLATION
Company LUXE s.p. as well as the buyer have the right to cancel any order before the payment has been processed and before the download of the purchased files has been made by the buyer.

 

 

RECLAMATION
It is impossible to return or refund the goods in a form of a digital content that is not delivered on a tangible medium and is downloaded from the LUXE.si website, if the provision of the service has been initiated on the basis of the consumer’s explicit prior consensus and with the buyers consent.

 

 

For more information, please contact info@luxe.si.